- Independent, structured processing of worldwide commercial transactions
- Order processing including the preparation of purchase orders, order confirmations, customs clearance documents, shipping documents and invoices
- You are the direct contact person for our domestic and foreign business partners
- You are in daily intensive contact with customers, suppliers, agents and your contact person in the sales department
- You support the sales department in the processing and initiation of purchase and sales transactions
Customer Service Representative (m/f/d)
Hanau / Germany
Full-time
Permanent employee
Your mission
Your profile
- You have completed a commercial apprenticeship - preferably in a freight forwarding company or in foreign trade - or a comparable university degree
- Professional experience in the import or export business
- Good command of Spanish and English (at least B level) in spoken and written form – ideally also German
- Service-oriented way of working
- A quick perception, analytical thinking as well as a structured and precise way of working
- Enjoy a new challenge and the daily cooperation with customers, suppliers, agents, etc.
- Ability to work in a team and flexible
Why us?
- Free sports programmes, such as our own first-class gym and Pilates classes
- Job bike also for private use
- Home office option, employee discounts, notebook and company mobile phone
- An open "you culture" and short decision-making processes
- Regular employee events and functions
- Detailed induction training and professional and personal development programmes
- Varied tasks and room for your own ideas
- 30 days annual leave
- Modern city centre office with company car park
- Permanent employment in a growing medium-sized company with an extremely international focus
About us
Europcell is one of the leading international trading companies in the pulp and paper industry. Our employees are the foundation of our success, as they speak the language of our customers and suppliers and understand their needs. We are present with our own representatives in 20 countries of the world and serve our business partner in more than 80 countries. We grow in a profitable and sustainable way. Per annum, we sell more than 1 million tons of paper and pulp. Do you want to join our success story?